Frequently Asked Questions
Everything you need to know about shopping with Howies.
What is your standard shipping policy?
We offer standard shipping on all orders, with delivery typically taking 3-5 business days. Express shipping options are available at checkout for those who need their fashion fix sooner.
How do I return or exchange an item?
We want you to love your fit. If you're not satisfied, you can return unworn items with tags attached within 30 days of purchase. Simply visit our Returns Portal to start the process.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the 'Fit Notes' in the description.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
At Howies, we are committed to ethical fashion. Over 80% of our current collection is made from organic cotton, recycled polyester, or sustainable Tencel to minimize our environmental footprint.
Can I track my order once it has shipped?
Yes! Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.